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E Commerce problem for international customers

 
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NWN PROD



Joined: 10 May 2006
Posts: 16489
Location: SF Bay Area

PostPosted: Mon May 14, 2007 9:23 pm    Post subject: E Commerce problem for international customers Reply with quote

There seems to be a problem with the E commerce right now for international customers. It's likely to be caused by the postal rate change that took effect today May 14th. Please comment on your experience if you wish.
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Contact: nwnprod@gmail.com
Web: nwnprod.com

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Ykh



Joined: 01 Feb 2007
Posts: 1172

PostPosted: Tue May 15, 2007 3:43 am    Post subject: Reply with quote

Here's the message I get :

This is currently the only shipping method available to use on this order.

United States Postal Service United States Postal Service

An error occured with the USPS shipping calculations.
If you prefer to use USPS as your shipping method, please contact the store owner.
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NWN PROD



Joined: 10 May 2006
Posts: 16489
Location: SF Bay Area

PostPosted: Tue May 15, 2007 12:41 pm    Post subject: Reply with quote

It should be fixed now. They changed air parcel post to Priority Mail international.
_________________
NWN Fest Vol. IV Tickets here: http://nwnfest.storenvy.com/

Contact: nwnprod@gmail.com
Web: nwnprod.com

NWN carries all IBP releases.
IBP carries all NWN releases.

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Ykh



Joined: 01 Feb 2007
Posts: 1172

PostPosted: Tue May 15, 2007 2:14 pm    Post subject: Reply with quote

Argh "Priority Mail International" is too damn expensive... I made a test with only one cd in my shopping cart, and it says $20 (!!!!).
The other option ("First Class Mail International") is $8.80...
What's the difference ?
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noah thirteen
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PostPosted: Wed May 16, 2007 7:09 am    Post subject: Reply with quote

I made a big order last night and everything worked fine for me, and the rates didn't seem out of wack or anything.
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