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HAMMERBUND and communication
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lordnausea



Joined: 21 Jun 2011
Posts: 933

PostPosted: Tue Jan 12, 2016 9:51 am    Post subject: HAMMERBUND and communication Reply with quote

I hardly ever write a negative post or review about a laber/album/band just because I usually just ignore it and spend my time in better things.

But this case certainly drives me crazy. The matter is that every time, (and I mean every!! ) I try to make an order to this label (HAMMERBUND, which has plenty of cool releases-distro items) the communication is just terrible :I place an order an I may or may not receive and answer, and when I get one, it doesn´t fullfill all the info I need to place the order (of course, I write back to him and again no answer...).

Seriously, I could only complete an order in a total of five different efforts.

I feel like I need to beg the label " Oh please, let me buy your stuff...".

I find it just so ....weird.... Do you have any similar experience with this label??

I tend to believe that he only sells to german speaking guys, because of his totally broken english, and may be he finds an excruciating pain to have communication with the rest, so he deicides to ignore....

Or he is just a disaster as a label manager.
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Fettered-Redwoods



Joined: 02 Apr 2014
Posts: 519

PostPosted: Tue Jan 12, 2016 10:11 am    Post subject: Reply with quote

Never had a problem myself. May I ask why you are having communication issues when there is a bigcartel page to order from? I've used the bigcartel for multiple orders with no issues, and the one time I had to email him he responded in a couple days.
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Nebel



Joined: 30 Jun 2012
Posts: 447

PostPosted: Tue Jan 12, 2016 10:11 am    Post subject: Reply with quote

I've ordered three-four times without problems. I've placed all my orders through the webshop and then just waited to get my stuff. Sounds like you've tried to place your order via email instead?! Yeah, his English is bad, fortunately my German is good. Still, I haven't communicated with him concerning every order order I've made, just gone through the webshop and everything's worked out fine.
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lordnausea



Joined: 21 Jun 2011
Posts: 933

PostPosted: Tue Jan 12, 2016 10:17 am    Post subject: Reply with quote

Fettered-Redwoods wrote:
Never had a problem myself. May I ask why you are having communication issues when there is a bigcartel page to order from? I've used the bigcartel for multiple orders with no issues, and the one time I had to email him he responded in a couple days.


1-The bigcartel works few months ago.

2-There is a huge list of extra stuff OUT of the bigcartel. If I want to order any of them I need to ask him. Maybe im discovering something new for you?. Here you have:

http://www.hammerbund.bigcartel.com/distro-kassetten-liste-tape-list
http://www.hammerbund.bigcartel.com/distro-liste-cds-lps-eps
http://www.hammerbund.bigcartel.com/distro-hemden-aufnaher-zeitschriften-plakate

Belive me, i have 0 interest in interchanging emails with any label owner.

May I ask you where are you from?

Other possibility is that he doesn´t like that im Spanish.
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LORD NAUSEA MUSIC COLLECTION (BLOG):
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http://dolorydisciplina.blogspot.com.es/


Last edited by lordnausea on Tue Jan 12, 2016 10:25 am; edited 3 times in total
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lordnausea



Joined: 21 Jun 2011
Posts: 933

PostPosted: Tue Jan 12, 2016 10:19 am    Post subject: Reply with quote

Nebel wrote:
I've ordered three-four times without problems. I've placed all my orders through the webshop and then just waited to get my stuff. Sounds like you've tried to place your order via email instead?! Yeah, his English is bad, fortunately my German is good. Still, I haven't communicated with him concerning every order order I've made, just gone through the webshop and everything's worked out fine.


Read my previous answer for an explanation.
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DTBRex



Joined: 04 Mar 2009
Posts: 4618
Location: Arktogäa

PostPosted: Tue Jan 12, 2016 10:37 am    Post subject: Reply with quote

He uses Google Translator for communicating with Non-German speakers so don't get your hopes high that you will ever be able to talk to him properly unless you learn German yourself.

You can either ask a German to help translating (not me, though) or wait until he adds all the other items to his shop in the long run, because ordering through the shop, from him, works flawless afaik.
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lordnausea



Joined: 21 Jun 2011
Posts: 933

PostPosted: Tue Jan 12, 2016 10:51 am    Post subject: Reply with quote

DTBRex wrote:
He uses Google Translator for communicating with Non-German speakers so don't get your hopes high that you will ever be able to talk to him properly unless you learn German yourself.

You can either ask a German to help translating (not me, though) or wait until he adds all the other items to his shop in the long run, because ordering through the shop, from him, works flawless afaik.


Hahahaha sure!! My hypothesis of the language barrier is undoubtedly true.

Thanks for the answer, and yeah, I will only consider the bigcartel stuff.....what else I can do.....
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Tollwut



Joined: 06 Feb 2015
Posts: 295
Location: CCAA

PostPosted: Tue Jan 12, 2016 11:04 am    Post subject: Reply with quote

Never had a communication problem with him myself (I´m German) but I also heard from another non-German-speaking guy who had problems to place an order and I am quite sure it´s just for the language barrier.

The english version of his blog/website is an atrocity to read, but the use of Google Translator explains a lot now...
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Fettered-Redwoods



Joined: 02 Apr 2014
Posts: 519

PostPosted: Tue Jan 12, 2016 12:45 pm    Post subject: Reply with quote

lordnausea wrote:


2-There is a huge list of extra stuff OUT of the bigcartel. If I want to order any of them I need to ask him. Maybe im discovering something new for you?. Here you have:

http://www.hammerbund.bigcartel.com/distro-kassetten-liste-tape-list
http://www.hammerbund.bigcartel.com/distro-liste-cds-lps-eps
http://www.hammerbund.bigcartel.com/distro-hemden-aufnaher-zeitschriften-plakate

Belive me, i have 0 interest in interchanging emails with any label owner.

May I ask you where are you from?

Other possibility is that he doesn´t like that im Spanish.



Actually yes, you have discovered something new for me. I haven't seen those sections before. Also, I am located in the United States, but maybe I have had luck because I speak a bit of German.
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Odium FPM



Joined: 07 May 2015
Posts: 99
Location: Lithuania

PostPosted: Tue Jan 12, 2016 12:49 pm    Post subject: Reply with quote

Had similar problems with "No Colours" years ago, but recently those problems disspeared Smile
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WrestInPiss



Joined: 07 Nov 2010
Posts: 646
Location: USA

PostPosted: Tue Jan 12, 2016 1:58 pm    Post subject: Reply with quote

I have ordered twice from Hammerbund, I'm in the US. First time was bigcartel only, LP arrived quickly but shipped in a flimsy mailer, was warped but I fixed it. Second time ordered tapes ONLY from distro list, not the cartel, and he got back to me within a week despite being out of town, and then once more when I paid to notify me a tape was then unavailable, and he sent a replacement tape of my choice, no problems either time, and the order came in a timely manner.
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A.T



Joined: 29 Jul 2014
Posts: 21
Location: Woodend, Victoria

PostPosted: Tue Jan 12, 2016 7:10 pm    Post subject: Reply with quote

One of the best labels around! Many orders with no dramas!
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Dionysian_Reprisal



Joined: 14 Dec 2015
Posts: 25

PostPosted: Wed Jan 13, 2016 6:54 am    Post subject: Reply with quote

I placed an order recently through his bigcartel, and it was easy and hassle-free. Arrived fairly quickly despite being in the Jew S. A. Highly recommended label!
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Nebel



Joined: 30 Jun 2012
Posts: 447

PostPosted: Wed Apr 20, 2016 9:54 pm    Post subject: Reply with quote

Two new Hammerbund releases out now, Division Hagal - Operation Niedergang Digi CD and Ordensburg - Weder Tod noch Teufel Digi CD.
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DTBRex



Joined: 04 Mar 2009
Posts: 4618
Location: Arktogäa

PostPosted: Wed Apr 20, 2016 10:31 pm    Post subject: Reply with quote

Nebel wrote:
Two new Hammerbund releases out now, Division Hagal - Operation Niedergang Digi CD and Ordensburg - Weder Tod noch Teufel Digi CD.


+ Stahlfront-Vinyl in three different colours:






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