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8merch Poland
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Wolfram



Joined: 17 Jun 2007
Posts: 4810

PostPosted: Wed Aug 15, 2018 11:39 pm    Post subject: 8merch Poland Reply with quote

Any experiences with them?

Have an order pending for over 3 months without any estimated delivery date, they don't reply to emails and noone answers the phone (2 numbers called various times). It's getting annoying.
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cesarcold



Joined: 02 Jun 2014
Posts: 141
Location: BCN

PostPosted: Thu Aug 16, 2018 12:24 am    Post subject: Re: 8merch Poland Reply with quote

Wolfram wrote:
Any experiences with them?

Have an order pending for over 3 months without any estimated delivery date, they don't reply to emails and noone answers the phone (2 numbers called various times). It's getting annoying.


Yep, really bad experiences, first I got the releases delayed for more than a month after many excuses.
Then I decided not to work again with them, but they told me it won't happen again and offered a good price (they were not cheap at all, though quality was great) to work back with them.
Sent them all the stuff but never got response (last communication 3 years ago).
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mutcernismrow



Joined: 18 Nov 2017
Posts: 124
Location: Castle Grayskull, Eternia

PostPosted: Thu Aug 16, 2018 12:31 am    Post subject: Reply with quote

I only ever got concert tickets from them and did not have any issues at all.
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gangrena



Joined: 25 Jan 2015
Posts: 366

PostPosted: Thu Aug 16, 2018 1:32 am    Post subject: Reply with quote

"A message to all those who bought (preordered) a copy of Void of Silence, Mesarthim and Progenie Terrestre Pura new cds…
What has happened was beyond our control and in all honesty, never happened to us in all these years. This printer from Poland, 8merch.com, with whom we worked together for years, completely disappeared for weeks without giving any substantial infos about delays. As many other too fast growing companies made the obvious mistake to take far many more orders that their productive capacity can afford to follow.
All this in an enigmatic silence. Every now and then they would send us an email to calm us down that most of our stuff “is ready and only waiting for assembly”, this way convincing us to not cancel the orders and re-start their production from zero elsewhere."

This is from Avantgarde Muisc, so yeah, you're not the only one.
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Abominator



Joined: 17 Aug 2013
Posts: 24

PostPosted: Thu Aug 16, 2018 1:40 am    Post subject: Reply with quote

They are collapsed for a few months. I saw some posts from friendly bands and companies that were asking for recommendations as 8merch is out of business.
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Wolfram



Joined: 17 Jun 2007
Posts: 4810

PostPosted: Thu Aug 16, 2018 3:32 am    Post subject: Reply with quote

Abominator wrote:
They are collapsed for a few months. I saw some posts from friendly bands and companies that were asking for recommendations as 8merch is out of business.


So, you mean they are bankrupt? Can anyone confirm?
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mutcernismrow



Joined: 18 Nov 2017
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Location: Castle Grayskull, Eternia

PostPosted: Thu Aug 16, 2018 3:45 am    Post subject: Reply with quote

Wolfram wrote:
Abominator wrote:
They are collapsed for a few months. I saw some posts from friendly bands and companies that were asking for recommendations as 8merch is out of business.


So, you mean they are bankrupt? Can anyone confirm?

Impossible for them to be bankrupt - unless this happened in the last month. I received my last tickets from them last month.
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Abominator



Joined: 17 Aug 2013
Posts: 24

PostPosted: Thu Aug 16, 2018 3:54 am    Post subject: Reply with quote

Wolfram wrote:
Abominator wrote:
They are collapsed for a few months. I saw some posts from friendly bands and companies that were asking for recommendations as 8merch is out of business.


So, you mean they are bankrupt? Can anyone confirm?


No idea what's the reason why they're out.
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Crasse



Joined: 27 Nov 2014
Posts: 2857

PostPosted: Thu Aug 16, 2018 4:48 am    Post subject: Reply with quote

First and last time i mailed them they took more than a month to reply and oviously im not going to order anything from a factory that takes that long to say something.
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Tapes, shirts & stuff.
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Autokrator



Joined: 10 Mar 2015
Posts: 346
Location: France

PostPosted: Thu Aug 16, 2018 6:34 am    Post subject: Reply with quote

8merch works with TAKT, which is having trouble
The broker i work with had too much problems with them and works now with an other factory
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call_from_stars



Joined: 06 Jun 2012
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PostPosted: Thu Aug 16, 2018 10:22 am    Post subject: Reply with quote

from what I heard 1 month delay is very normal with them, bad communication also.. but they are not rip off, just overloaded and not managed well seems to be the case
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No Return



Joined: 18 Dec 2015
Posts: 386
Location: Germany

PostPosted: Thu Aug 16, 2018 10:40 am    Post subject: Reply with quote

They are communicative until you transfered the money, just like others such as Brutallica etc.

Wanted to get Gevurah tapes done there, everything fine, sent money, then 2 Months of nothing. After bombarding them with mails they replied that their manufacturing machine broke down and they can't do tapes at the moment.
Wanted a refund, after 2 weeks of not refunding me I opened a Paypal claim.

I've worked with them before and everything worked out flawless except the 3 months delay in delivery and no communications Laughing Product was good at least.
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AbyssmalXI



Joined: 24 Mar 2012
Posts: 354
Location: Spain

PostPosted: Thu Aug 16, 2018 1:30 pm    Post subject: Reply with quote

Too bad because I wanted to work with them for my next releases on CD. Any alternative in Europe for short runs?
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mysterion



Joined: 19 May 2015
Posts: 34
Location: Greece

PostPosted: Thu Aug 16, 2018 3:22 pm    Post subject: Reply with quote

We also wanted to do a cd with them,we sent them the files but they never replied.


I think monotypepressing.pl is fine for short run releases .
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AK



Joined: 06 Sep 2014
Posts: 478

PostPosted: Thu Aug 16, 2018 4:14 pm    Post subject: Reply with quote

Wolfram wrote:
Abominator wrote:
They are collapsed for a few months. I saw some posts from friendly bands and companies that were asking for recommendations as 8merch is out of business.


So, you mean they are bankrupt? Can anyone confirm?


Not bankrupt but they went radio silent for a while recently. Avantgarde Music had a similar experience -

Quote:
What has happened was beyond our control and in all honesty, never happened to us in all these years. This printer from Poland, 8merch.com, with whom we worked together for years, completely disappeared for weeks without giving any substantial infos about delays. As many other too fast growing companies made the obvious mistake to take far many more orders that their productive capacity can afford to follow.
All this in an enigmatic silence. Every now and then they would send us an email to calm us down that most of our stuff “is ready and only waiting for assembly”, this way convincing us to not cancel the orders and re-start their production from zero elsewhere
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