WARNING: Boris Zagalsky

Mikael · Joined: 26 Jan 2008 Posts: 1597 Location: Helsinki, Finland

It's always about the orderer and his attitude I think. If he/she makes shit for you, the distros/labels have no reason the re-send (etc) the records, as most of the sites already says, that they don't hold responcibility of lost packages.

If the buyer is reasonable, most of the distros are still willing to make some kind of a deal with the buyer if the package is lost by mail. However, if the customer starts to act like shit, there's no reason to come in a half way in these cases, like the distros normally do, so I understand NWN totally. With smarter acts,the orderer would most likely still got somekind of compensation from it. Of course in this case, he got his money back, but so what if that's the price he have to pay for not ordering from NWN ever again...

NWN PROD · Joined: 10 May 2006 Posts: 13729 Location: SF Bay Area

Does this mean that people can just rip you off because there is no underground code of conduct anymore? I hate this don't trust anyone mentality. It's only good as a catch phrase on the back of shirts.
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minge-eater · Posted: Sat May 31, 2008 6:57 am Post subject:

gravesnatcher · Joined: 23 Jun 2007 Posts: 644 Location: DIABLO

[quote="Astaroth"][quote="NWN PROD"]aren't there any underground ethics anymore?[/quote]

In a word; no. I find it pretty naive you think that because someone orders from you some sort of ordering morality code is in place.

Fact is he capitalized before you could protect yourself. He emailed you and you replied with "not responsible for lost packages - no refunds". No need to predict the next move here.

As someone mentioned before - offer a 50/50 deal to split the loss or create false invoices with fake overpriced values and claim compensation from the post office. Works every time for me. At the end of the day it's the postal system who is the enemy and not the customers and definitely not the distro (unless ripoffs are in play).

Before any arse kisser flames me think for yourself and reread your post before you press submit. You know I'm right.[/quote]

No,I don't think you are right to "create false invoices with fake overpriced values and claim compensation from the post office" this is totally unethical.Many times it's the customer that is dishonest.

peterott · Joined: 07 Aug 2007 Posts: 4554 Location: Germany

minge-eater · Posted: Sat May 31, 2008 7:46 am Post subject:

iban/bic costs me £20 before i even send the fucking money. At least you get it free there peter
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Cutterofgums · Joined: 08 Dec 2007 Posts: 1175 Location: Hanoy

If you have a good relationship with a reliable distro you don`t burn people like this Boris dude did. I have lost a shipment from Yosuke and more from other distros before. That is the name of the game. If you order enough records, anyone can do the math, sooner or later you will take a hit. If you do not take this possibilty into account do not fucking order. `

When I am sure(and 99.99 % of the time you know because of earlier deals and reputation)) that the seller is reliable and have confirmed that the records have been shipped, the deal is closed and finished from my end. I do not even bother telling the seller about the lost items. If you can`t be a man about this, do not fucking order. Arghhhhh.
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Jacy Catlin · Joined: 25 Jul 2007 Posts: 369 Location: Eau Claire, WI USA

I used to work shipping for a mailorder co. Used both UPS and USPS, domestic and int. I dont think UPS or USPS lose packages nearly as often as people seem to think. There was one order out of 1000s which was a media mail package to a PO box that was lost. Usually it boils down to customer gave wrong address, customer's neighbor grabbed package, customers wife hid package. Or in the case of UPS package was left on porch and stolen.

Best thing to do is require every order going USPS gets delivery confirmation. That way customer can see proof you shipped it if it doesn't arrive, and in the event customer is a dick and actually gets package and tries to do a paypal refund you are protected.

throneofmight · Joined: 25 Jul 2007 Posts: 1789 Location: Costa Rica

Yosuke, not sure if this has been already discussed but are there any possibility to include any insurance or delivery confimation options in the shop? so, any customer ordering without any of those options will have to face the imminent consequences if a package is lost...just my 2 cents on the matter....
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minge-eater · Posted: Sat May 31, 2008 9:22 am Post subject:

throneofmight · Joined: 25 Jul 2007 Posts: 1789 Location: Costa Rica

i know that...but at least this would be a measure for the customer/seller to effectively file a complain against the postal services that will be the ultimately resposible for the package being lost
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BLAZING OBSCURITY TAPE LABEL| http://blazingobscurity.blogspot.com/
10% discount code: ARMY-KGNG-M488-C8Q4 ONLY on "ARMY" tagged merch at http://www.cmdistro.com/index.aspx

NWN PROD · Joined: 10 May 2006 Posts: 13729 Location: SF Bay Area

People can request it in the notes section if they want delivery confirmation or insurance. The E commerce system I use doesn't allow me to add options like that. I hope the new system will have that capability but that's not for a little while anyway.

I'm pretty much over this situation. I have bigger issues to deal with so I'll go ahead and close this thread.

Let's talk about metal.
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The only email I have access to is nwnprod (at) gmail (dot) com. I do not have access to my old Yahoo addresses.