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WITCHING HOUR PRODUCTIONS - A RIP-OFF (problems solved)
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Ecilam



Joined: 23 May 2009
Posts: 191
Location: false world

PostPosted: Sat Jul 12, 2014 2:38 am    Post subject: WITCHING HOUR PRODUCTIONS - A RIP-OFF (problems solved) Reply with quote

Don't really want to post it but I've been waiting for the order tracking no. for over a month. My past experiences with WHP were good, nice prices, nice packaging and quick delivery, but this time they suck. I sent MANY mails regarding the tracking number, Bart finally replied my mail on last friday and promised the tracking no. will be given soon, but still nothing and Bart is no longer replying to my mails.

Anyone here knows him or even has the same problem with WHP? I will open a dispute on Paypal unless I get the reply before the deadline.
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Last edited by Ecilam on Sat Dec 20, 2014 1:54 am; edited 2 times in total
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UnholyMasochist



Joined: 12 Sep 2009
Posts: 328

PostPosted: Sat Jul 12, 2014 2:52 am    Post subject: Reply with quote

had problems when they sold the abigail die hards... never received messages regarding the missing items. they also promised shit but nothing happened. never agin!
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Final_Verdict



Joined: 05 Sep 2013
Posts: 74
Location: Europe

PostPosted: Sat Jul 12, 2014 3:29 am    Post subject: Reply with quote

They forgot to send one of the LP's I ordered last time. But instead of doing like 99% of all labels/mailorders would do (just refund the money), they actually sent me the LP afterwords. I honour them for this as most labels only think about not loosing any money. If you do a mistake you do your best to fix it! If it means that you have to pay for postage for something you forgot then you do it! Refund is just the easy way out.
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eldera777



Joined: 14 Mar 2014
Posts: 399
Location: Greece

PostPosted: Sat Jul 12, 2014 3:36 am    Post subject: Reply with quote

Don't want to take any sides here, but i've made 3-4 orders to them and never had any problems - but i had the same experience with missing items from my last order - but they did send them, a month or little longer at their expense....
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Ac!dM!nd



Joined: 22 Mar 2012
Posts: 322
Location: Russia

PostPosted: Sat Jul 12, 2014 4:05 am    Post subject: Reply with quote

I've made a bunch of orders last year and in this spring - everything was fine. but last order was payed 01 of June, and never got reply from them. Just opened paypal dispute, waiting for decision.
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Salelist: http://www.discogs.com/seller/TempusNemini
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FLOGA_RECS



Joined: 03 May 2013
Posts: 220

PostPosted: Sat Jul 12, 2014 4:06 am    Post subject: Reply with quote

Bart is relly reliable and a cool guy, and i think he was busy last month. Just contact him again and he will find a sollution for you. Very Happy
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mikelapocalipsis



Joined: 03 Aug 2010
Posts: 1326
Location: Mexico City

PostPosted: Sat Jul 12, 2014 6:45 am    Post subject: Reply with quote

Everything ok on my side always..., but who knows.

BTW they took one month to send my last order..., I think some problems right there.
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NWN PROD



Joined: 10 May 2006
Posts: 17007
Location: SF Bay Area

PostPosted: Sat Jul 12, 2014 6:50 am    Post subject: Reply with quote

I'm also waiting to hear from him. No word.
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antihumanism



Joined: 18 Jul 2010
Posts: 438
Location: belgium

PostPosted: Sat Jul 12, 2014 6:51 am    Post subject: Reply with quote

ordered a couple times with them over the last couple years, always went ok but last time (think it was early this year) there was LP missing, had to file paypal complaint to get money back since there never responded to about 5 emails i send concerning this
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Julius



Joined: 27 Dec 2011
Posts: 176
Location: Spain

PostPosted: Sat Jul 12, 2014 6:58 am    Post subject: Reply with quote

Ordered twice last spring/summer and all was fine. It seems that today the label is not doing the things to the correct way.Care should be taken... Shocked
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Ecilam



Joined: 23 May 2009
Posts: 191
Location: false world

PostPosted: Sat Jul 12, 2014 7:09 am    Post subject: Reply with quote

I've sent more than 5 emails to Bart regarding my order, and 14th of July is the deadline when I can open a dispute, the wait is too long I think. WHP continues updating their webstore these days but no spare time to ship orders that they should take care of? ridiculous....
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Manicale_Vale



Joined: 21 Aug 2010
Posts: 85

PostPosted: Sun Jul 13, 2014 1:17 am    Post subject: ... Reply with quote

i am waiting for a parcel from him too,but he is still in time. hope to get it next week!
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Black_Fire



Joined: 20 Jan 2008
Posts: 3720
Location: Poland

PostPosted: Sun Jul 13, 2014 1:47 am    Post subject: Reply with quote

Ordered from WHP ten or more times and everything was perfect - fast shipping and well packed. I know WHP in last few months had some problems, but now seems it back to normal.
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sztorm75



Joined: 26 Sep 2008
Posts: 4114
Location: Warsaw, Poland

PostPosted: Sun Jul 13, 2014 2:08 am    Post subject: Reply with quote

Seems like people in Poland started to complain as well. Hope it's just temporaty problem.
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Ac!dM!nd



Joined: 22 Mar 2012
Posts: 322
Location: Russia

PostPosted: Sun Jul 13, 2014 7:10 am    Post subject: Reply with quote

Got refund today from Paypal, so WHP is dead for me now Smile
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Salelist: http://www.discogs.com/seller/TempusNemini
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